Return Policy

Return Policy for Allyourblades.com.au

Last Updated: 23 Dec 2023

1. Returns

We want you to be completely satisfied with your purchase from Allyourblades. If you are not satisfied with your order, we are happy to accept returns within 30 days of the delivery date. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.

2. How to Initiate a Return

To initiate a return, please follow these steps:

• Contact our customer support team at info@allyourblades.com.au within 30 days of receiving your order.
• Provide your order number and details about the items you wish to return.
• Our customer support team will guide you through the return process and provide you with a return authorization if applicable.

3. Return Shipping

Customers are responsible for the cost of return shipping unless the return is due to an error on our part or a defective item. We recommend using a trackable shipping service to ensure that we receive your return.

4. Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. If the return is approved, a refund will be processed to your original method of payment within 5 business days.

5. Exchanges

If you received a defective or damaged item and need to exchange it for the same item, please contact our customer support team at info@allyourblades.com.au.

6. Non-Returnable Items

Certain items are non-returnable, including:

• Gift cards
• Personalized/customized items

7. Cancellations

If you need to cancel an order, please contact us as soon as possible. Once an order has been shipped, it cannot be canceled.

8. Contact Information

For any questions about our return policy, please contact us at:

All Your Blades